Remote Tech Support Services
Remote technical support has in many ways changed the way business is done today. By moving IT technical support services to a remote party, businesses are able to save costs without compromising on quality and productivity.
eStatim's online technical support consultants focus on delivering fast and effective service to your business. We understand the importance of providing fast solutions to your problems and requests. By offering technical support online, we're able to cut out travel time and address your IT issues as soon as they arise
Here are some examples of the online technical support services we provide:
- Adding and configuring new workstations
- Setting up user accounts
- Installing system-wide software
- Performing procedures to prevent the spread of viruses
- Allocating mass storage space
- System Updates
- Virus removal & clean up AdWare
- System Optimization and speedup
- Data Backup service / Recovery (documents, pictures)
- Website support and maintenance